TERMS & CONDITIONS


These terms and conditions apply to Sports Academy UK and its associated schools (referred to hereinafter as (‘Sports Academy UK) and to a course given to students, applied for and consented to by the parent or Guardian (referred to hereinafter as ‘student’). Changes to these terms and conditions require the written consent of Sports Academy UK.

Course times and fees are given in the ‘fee note’ and the ‘welcome letter’ for each course. An application will only be deemed to have been accepted if accompanied by the payment/transfer of the require deposit. Receipt of the application and deposit or fees paid at the time of application will be confirmed in writing by email along with all relevant course details and acceptance of any student is not confirmed until that letter has been issued.

Methods of payment at Sports Academy UK:

  • Bank giro/transfer
  • Debit or credit card (credit cards carry a 2.5% surcharge)
  • Cheque or cash
  • Childcare vouchers


Balance of fees can be paid in one, two or three instalments across the term, details of which will be included in the welcome letter or continuing student fee note. Fees should be paid in full by week eight of each term at the latest except where prior authority has been given by the Principal for monthly instalments.

Courses take place once a week during the normal academic term time as often as possible, however Sports Academy UKreserve the right to make adjustments occasionally where either the venue or Easter do not permit that the 12 week term can sit within these dates. The term dates for the following term will be made known at the end of each term when the fee note is issued by email.

Written confirmation from Sports Academy UK of an application confirming that a student has been allocated a place establishes a contract for the provision or coaching services.

Where a student is attending any course for the first time the contract can be terminated no less than 4 days after the second course day. Any fees paid, over and above the deposit amount, will be refunded. Termination will only be accepted when received by Sports Academy UK in writing.

Thereafter, the contract automatically continues for the consecutive term unless it is terminated before the end of the sixth course day. In that case the contract will expire on the last day of the current term. Termination will only be accepted when received by Sports Academy UK in writing.

Sports Academy UK reserves the right to exclude students from lessons at its discretion.

Sports Academy UK reserves the right to make changes to the timetable and to the coaching staff.

Fees are reviewed annually in September.


Medical information and Injuries.

Students participate at their own risk and are obliged to inform Sports Academy UK and its staff of any existing injuries and medical conditions. Students attending with any medication whatsoever must ensure that it is clearly labelled with the child’s name and given to the Principal of the school on arrival of each course day. The child’s name, medication and dose must be entered into the medical book which is situated on the front desk of each school. The Principal of the school will make an entry in the book each time the medication is administered whether it is administered by the Principal or the child themselves. The information recorded will be the date, time and dose and upon collection the book will need to be signed by the adult collecting the child. It is the parent’s responsibility to ensure that any friend or relative collecting their child is made aware of the procedure.

It is the responsibility of the parent to ensure that all medication is ‘in date’ and that two epi-pens are included if their child is suffers with anaphylaxis.

If a child is unwell or has an accident requiring emergency treatment, the parent or Guardian will be contacted via the emergency contact details provided on the enrolment form. This number must always be contactable whilst the student is attending a Sports Academy UK course day. Parents are solely responsible for ensuring that the emergency contact details are up to date and must inform the Principal of an adhoc number upon student arrival should a friend or family member be accepting responsibility on that occasion.

Students are obliged to take care of their own belongings. Sports Academy UK can accept no liability for lost or damaged property.

The liability of Sports Academy UK and that of its staff is restricted to course days only and then only to gross negligence.


Use of personal information.

The personal data (as it is defined in the Data Protection Act 1998) of a student and/or parent/guardian submitted using the on line enrolment form or a paper application form will be processed by Sports Academy UK and its supporting systems companies for the purposes of administration and research in relation to the provision of team sports, Individual sports and team building sessions.

Sports Academy UK will share this information with external agencies (for example organisations with responsibility for children’s safe guarding) only when required or permitted by law.

Sports Academy UK will not disclose personal data to third parties for marketing purposes but may use personal data for their own marketing purposes within the organisation. It is the parent or guardians responsibility to inform Sports Academy UK if they do not want to be included in marketing communication.

Sports Academy UK will from time to time take photographs and video footage during courses and workshops for the use in marketing and publicity material. Sports Academy UK will not use any such photographs or video footage available where a student or parent/ guardian objects. Objections should be made in writing and sent to the Principal.


Complaints procedure.

If you need to complain about a Sports Academy UK School, its staff, venue or sessions, you should approach the school Principal directly to resolve the situation. If you are not satisfied with the resolution you should submit a formal written complaint by email to the Principal and cc Sports Academy UK support staff using the email:  grant@sportsacademyuk.com

Writing a formal complaint. Please provide as much detail as you can to help investigate your complaint. Say what the problem is – say what you want to happen – provide information on any relevant communication with us on the subject including, for example, any emails or letters and the times and dates of conversations. Address your complaint to the relevant school Principal and send a copy to Sports Academy UK support staff by email: grant@sportsacademyuk.com or by post to 10 Manor Gardens, High Wycombe, Bucks. HP13 5HD.

How we treat your complaint. When we receive a formal written complaint it will be investigated immediately. The school Principal will reply to you by email or telephone with 7 working days. If it is not possible for them to fully respond within this time they will write to you and tell you what they are doing to deal with your complaint and when you can expect a full reply.
Where a complaint is about the school Principal themselves, Sports Academy UK support staff will lead the investigation, contact the Principal directly and immediately and be the intermediary to resolve the complaint. Sports Academy UK will always acknowledge where things could have been done better and tell you what we will do to avoid the same thing happening again. Equally, if we do not agree with your complaint we will let you know why.

Sports Academy UK owns all the rights, title and interest in and to its websites, including software, data, text, media, logos and brand elements. Nothing within these terms and conditions affects or licences ownership of these rights. Any intellectual property created during any course or workshop is owned by Sports Academy UK. These terms & conditions together with any fee note or welcome letter to a parent or guardian and software supply to associated Sports Academy UK constitute the entire agreement between all parties which supersedes and extinguishes, promises, assurances, warranties, representations and understanding between them whether written or oral relating to its subject matter. The agreement shall be governed by, and construed in accordance with the laws of England and Wales and any dispute or claim shall fall within the jurisdiction of the English courts.

Enrol at one of our Sports Academy’s today:

SPORTS COACHING

Weekend Sports 

For Girls & Boys

Aged 4-16 years 

Childrens Academys in Crouch End, Mill Hill and Richmond

 

 

Our Contact Details

Sports Academy UK, 10 Manor Gardens, High Wycombe, Bucks HP13 5HD

Tel: 0800 0 248 842

grant@sportsacademyuk.com